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Order Info
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Ship & Delivery
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Payment Info
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Return Policy
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Privacy Policy
A representative will be available to assist you during the following business hours:
Order Phone: 1-631-650-4838
Mon. to Sat.: 9:00AM to 5:30PM (Eastern Standard Time)
Sun. and Holidays: Closed.
For order information e-mail us at
cs@anthonyleather.com.
Please include the following order information in your e-mail.
Failure to provide this information may delay response time:
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The date on which the order was placed
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The name under which the order was placed
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The item(s) you are inquiring about
Please choose the appropriate address:
Please note the following regarding our online storefront:
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We are not responsible for typographical errors
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We reserve the right not to sell to minors under 18
IMPORTANT
: UNCONFIRMED ORDERS
At times, we have to contact a customer in order to resolve a problem with verification of credit card information,
or clarify some other billing or address issue. If we cannot contact you within 3 business days of receipt of your
order, the order will be canceled! So please provide us with contact information should the need arise.
We will always do our best to reach you by phone & e-mail, we simply cannot maintain orders in an unconfirmed
state indefinitely.
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Orders are processed in the order they are received. Please allow 2 to 8 weeks for
delivery. It is wise to call for availability if your order is especially urgent.
SHIPMENTS MADE IN THE USA:
Please keep the following in mind when choosing a delivery method:
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Shipping times represent the time it normally takes your package to arrive from the day we actually send it out,
not from the day you submit your order.
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Processing & Shipping times do not include non-business days (i.e., Saturdays, Sundays, & holidays).
For example, an order for UPS 2nd-day delivery placed on Thursday could take until Tuesday to arrive at
its destination, assuming processing is completed within 24 hours and the package ships out on Friday
(Friday + 2 business days = Tuesday).
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Other delivery options can take longer.
SHIPMENTS MADE OUTSIDE THE USA:
We are not responsible for, nor can we pre-determine, customs taxes and duties collectable
at the receiving end. Customer is responsible for paying all such amounts as may be
requested. Such amounts are not refundable in the event of merchandise being returned.
In event that a shipment is refused and returned, any and all charges incurred from this
return will be passed on to the customer.
SPECIAL NOTE:
Please allow a minimum of 14-21 days for deliveries to Canada. Canadian orders are shipped via
UPS International service. UPS Ground shipping is not available for deliveries to Alaska, Hawaii,
or Puerto Rico.
TAX: Items shipped to New York will have apropriate state sales tax added to the order total.
IMPORTANT: ALTERNATE SHIPPING ADDRESSES
If the address to which your order is being shipped differs from your billing address (the address to which your
monthly credit card statement is sent), please use the toll-free number on the front or back of your card to
contact your credit card company and create an "Alternate Shipping Address", which is simply a note on
your account authorizing purchases that are delivered to a destination other than your billing address.
Failure to do so may considerably delay the processing of your order.
SPECIAL NOTE
: OVERSIZED ITEMS
Most items in each of the following categories are classified as oversized:
- Rifle Scabbards
- Saddle & Shell Bags
All oversized items will be delivered via UPS Ground shipping. Many are also subject to additional shipping
charges on top of those indicated in your purchase total, in which case you will be notified by phone or
e-mail regarding the final charge, with the option to confirm or cancel your order. To inquire beforehand about
additional shipping charges on oversized items, e-mail info@anthonyleather.com.
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We accept Visa, MasterCard, Discover and American Express. We accept personal & bank checks drawn
from USA banks, and USA bank/postal service money orders in US dollars, but cannot ship goods until
such funds clear. Make sure when mailing such payments that you include the order submission number,
and if possible, a printout of your shopping cart and checkout forms.
Our order checkout process is on a secure server, to protect your credit information.
All credit card orders are subject to verification. Please make sure you supply any requested information,
and provide us with easy means of getting back to you if need be, so that your order can be processed
without unnecessary delays.
All deliveries require signature. We are neither responsible for the failure of the carrier to demand this,
nor can we request that they do not. Customers are responsible for facilitating proper delivery by carrier.
Shipping and handling expenses are not refundable on refused or undeliverable shipments.
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Most items at Anthony Leather are in stock. Delivery may take up to 8 weeks for out of stock items.
Please e-mail us cs@anthonyleather.com for advance notification of product availability.
We will reply immediately letting you know if the item is in stock. |
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Shipping and handling expenses are not refundable on returned items. It is the customer's
responsibility.We extend a 10 day money back guarantee for returns and exchanges,
less shipping & handlingprovided:
1. Merchandise is not among the Return Policy Exceptions.
2. Merchandise is returned in original mint condition, as shipped.
3. With all packaging, forms & papers intact, unaltered & not filled out.
4. Within 14 days of receipt of package.
5. Merchandise is neither tagged as being Special Order,
or priced above $500.00.
Additional notes:
6. Please do not write or tape anything on the package as this may result in the refusal of the return
or a charge for the packaging.
7. Damage in transit must be immediately reported by the customer to the carrier (ie: UPS).
8. In the event any of these conditions are not adhered to, we reserve the right to either refuse the return,
or to charge a nominal restock fee of no less than 15%, depending on the condition of the returned
merchandise.
9. All returns are subject to inspection.
10. Address all authorized returns to:
ANTHONY LEATHER
224 Brookville Avenue
Islip, NY 11751
Attention Returns.
Re:(Place return authorization number)
Return Policy Exceptions
Rifle Scabbards:
All sales are final. None will be accepted for either return or exchange. Customer must
return defectives only to the manufacturer for replacement or repair.
Saddle & Shell Bags:
All sales are final. None will be accepted for either return or exchange. Customer must
return defectives only to the manufacturer for replacement or repair.
Regarding Back-Ordered Items
On any back-ordered item, we will endeavor to ship as quickly as possible.
If the customer is not willing to wait for the item to arrive, it is the customer's responsibility to advise us,
and if the item has not yet been shipped, we will follow the customer's instructions.
Special Order & Items over $500.00
Items over $500.00 and those specifically marked "Special order" are NON-CANCELLABLE.
Confirmation of such orders forms an obligation on your part to accept delivery.
You have 14 days from receipt of package to return DEFECTIVE merchandise for EVEN EXCHANGE only.
Special Orders are accepted with the understanding that you are willing to wait up to 30 days
for the item to ship, if necessary.
For Special Shipping Items:
Special order restrictions apply to items that are shipped by special freight truckers or airport-to-airport, or
that require special handling or packing. The product listings would disclose this.
For Return Authorization
please contact us at:cs@anthonyleather.com
Our hours are
9:00AM-5:30PM Monday to Saturday (Eastern Standard Time)
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At Anthony Leather, the privacy and protection of your personal and financial information is very
important to us. That's why we've created this privacy statement, which fully describes our information
gathering and dissemination practices. It's the best way we can demonstrate our firm commitment to
your privacy.
Our web site contains links to other sites, but we do not pass any information to those sites.
Keep in mind that Anthony Leather is not responsible for the privacy practices or the content
of these web sites, and you should check their privacy policies before sharing any private
information with them.
Whenever you place an order with us you will be asked to provide contact and financial information
(e.g., name, address, e-mail address, credit card, etc.).
Here's how we use that information:
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Contact information: This is used to ship your order to you, contact you about any issue involving your order,
and/or occasionally send you information about our company.
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Financial information: This is used to bill you for merchandise purchased and/or services rendered.
All your private data is secured using SSL protocol, which safely encrypts the data before sending it to us.
Also note that we never disclose your personal information to third parties, except where required by law or
in order to provide you with a requested service.
Providing contact information to Anthony Leather indicates your permission for us to occasionally
e-mail you material about our company that we believe might interest you. You can always
remove your name from our mailing list or edit the contact information we have on file at your discretion.
To remove your name & other contact info, e-mail us at
cs@anthonyleather.com with the word "Unsubscribe"
in the subject line.
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